Welcome to Supernet Senbag! By accessing and using our internet services, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you may not use our services.

1. Definitions

• “Company” refers to Supernet Senbag, the provider of internet services.
• “Customer” refers to any individual or entity that subscribes to our services.
• “Services” refers to the internet access and any associated services provided by Supernet Senbag.
• “Agreement” refers to these Terms and Conditions, along with any additional documents referenced herein.

2. Service Availability

• Supernet Senbag provides internet services where coverage is available. Service availability is subject to technical feasibility, location, and infrastructure.
• We do not guarantee uninterrupted or error-free service. We strive to maintain reliable services but cannot be held responsible for downtime due to maintenance, third-party issues, or force majeure events.

3. Use of Service

• The Customer agrees to use the services for lawful purposes only.
• Prohibited uses include, but are not limited to, spamming, hacking, distributing malware, illegal activities, and infringing upon intellectual property rights.
• The Customer is solely responsible for maintaining the confidentiality of their login credentials and account details. Any activity under the Customer’s account will be considered the responsibility of the Customer.

4. Billing and Payments

• By subscribing to Supernet Senbag services, the Customer agrees to pay the subscription fees as specified in the service plan chosen.
• Payments are due monthly depending on the billing cycle. If payment is not made on time, services may be suspended or terminated.
• All charges are exclusive of taxes, which will be added as applicable.

5. Account Suspension and Termination

• Supernet Senbag reserves the right to suspend or terminate a Customer’s account for violations of these Terms, failure to pay fees, or any other reason deemed necessary by the Company.
• The Customer may terminate the account at any time by providing written notice to Supernet Senbag. Any prepaid amounts will not be refunded unless stated otherwise in the plan agreement.

6. Customer Support

• Supernet Senbag offers customer support through various channels (e.g., phone, email, online chat) during business hours.
• Support services do not include troubleshooting customer equipment or non-service related inquiries.

7. Data Privacy and Security

• We are committed to protecting the privacy of your personal information. Please refer to our Privacy Policy for more details on how we collect, use, and protect your data.
• By using our services, you consent to the collection and processing of your personal data in accordance with applicable laws.

8. Limitations of Liability

• Supernet Senbag shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the service, including but not limited to loss of data, profits, or business.
• Our liability will be limited to the amount of service fees paid by the Customer for the specific service period in which the claim arose.

9. Changes to Terms

• Supernet Senbag reserves the right to modify or update these Terms at any time. Customers will be notified of material changes via email or through a notice on our website.
• Continued use of the services after any changes to these Terms constitutes acceptance of the updated Terms.